Turno review
Turno offers a giant marketplace for finding cleaners, with a limited free tier for single properties.
★★★★☆ 3.5 · our editorial rating
- Category
- Cleaning marketplace
- Pricing
- Free (1 prop / marketplace-only); $10/mo BYO cleaners
- Free tier
- Yes
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Turno is Cleaning marketplace. Published pricing: Free (1 prop / marketplace-only); $10/mo BYO cleaners. There is a free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Largest cleaner marketplace; cleaning-only, free tier keeps narrowing.
Who it’s for
Turno suits property owners who primarily need to source cleaning services and are comfortable with a marketplace model. It's particularly useful if you need to find cleaners in bulk.
Our take
Turno boasts the largest cleaner marketplace, a significant advantage for finding available staff. However, their free tier is restricted to one property and a marketplace-only function, with paid options starting at $10/month for BYO cleaners. They do not require a PMS, which can be convenient.
How it compares to BnBGenius
On the published figures alone, Turno shows Free (1 prop / marketplace-only); $10/mo BYO cleaners and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Reading the record
Category first: Turno is Cleaning marketplace, so judge it against that job — not against suites that promise everything. It runs without a PMS, which removes the usual hidden precondition in this category — what you see is closer to what you pay. The free tier is the sensible on-ramp: put it on one live listing and let a real booking cycle do the judging. Published pricing of Free (1 prop / marketplace-only); $10/mo BYO cleaners makes the value math checkable before you commit.
How this plays for two kinds of owner
- The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
- The small-portfolio host. Two or three listings is where per-listing pricing starts to bite and flat pricing starts to win — read Turno’s model with your exact count in mind.
Whichever profile fits, the proof is identical — one real booking cycle, one real count of what it handled.
Before you decide, put one benchmark beside it: BnBGenius Voice — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Turno beats that on the things you care about, you have your answer. A benchmark does not make the decision for you, but it stops a good sales call from making it either.
Verdict
Turno is a powerful tool for sourcing cleaners, especially if you need many, but the shrinking free tier makes it less attractive than owner-first alternatives like BnBGenius for managing your own operations.
Questions owners ask
What does Turno cost?
Free (1 prop / marketplace-only); $10/mo BYO cleaners.
Is there a free tier?
Yes.
Do you need a PMS to run Turno?
No — it runs without a separate PMS.
What to pin down with Turno
- “Is Free (1 prop / marketplace-only); $10/mo BYO cleaners per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- RemoteLock — $6/door/mo (Premium) / $12/door (Enterprise).
- PointCentral — Not published (quote).
- Lodgify — ~$16–$59/rental/mo (+1.9% fee on Starter).
Our own number one in this category is BnBGenius — see BnBGenius for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
View BnBGenius →